Website & portal terms

Legal Entity

• Systemstead is the public brand operated by Systemstead LLC, an Arizona Domestic Limited Liability Company formed effective August 20, 2026.
• These terms do not include private formation information, tax identification numbers, owner addresses, or statutory-agent details.

Acceptance

• By using the Systemstead website or portal, you agree to these terms.
• These public terms are not a final client services agreement. Paid work should use a separate signed agreement.

Eligibility

• Systemstead is intended for business users who can provide accurate account and business information.
• Users must be authorized to act for the business they represent.

Accounts

• Portal access is limited to authorized users.
• You are responsible for keeping credentials secure and notifying Systemstead if access should be changed or revoked.

Account Security

• You are responsible for protecting your login credentials and for activity under your authorized account.
• Do not share passwords, setup links, reset links, or invitation links with unauthorized people.

Client & Team Access

• One login may route different users to different authorized workspaces.
• Access depends on authenticated identity, profile role, business membership, permissions, and server-side authorization.

Business Information

• You are responsible for providing accurate business information, goals, content, domains, tools, and approvals needed for work.
• Do not submit information you are not authorized to provide.

Portal Use

• Use the portal for authorized business purposes only.
• Do not attempt to access another client’s information, bypass permissions, disrupt systems, or misuse forms.

Acceptable Use

• Do not use Systemstead for unlawful, abusive, deceptive, infringing, or harmful activity.
• Do not upload malicious files, attempt unauthorized access, or interfere with security controls.

Consultations and Bookings

• Booking a consultation does not guarantee Systemstead will accept a project.
• Meetings are scheduled through available calendar times unless otherwise agreed.

Communications

• Systemstead may communicate through email, portal messages, meetings, and approved service tools.
• Required account, authentication, security, and critical service messages may be necessary while an account is active.

Quotes and Proposals

• Public pages invite custom quote requests; they do not create invoices, guarantee acceptance, or finalize scope.
• Systemstead may review the request, ask follow-up questions, recommend a consultation, or decline work that is not a good fit.

Client Responsibilities

• Clients should review requested materials, attend scheduled meetings, approve major changes where required, and provide timely context.
• Delays in client input may affect timelines.

Third-Party Services

• Systemstead may use hosting, database, email, calendar, security, signature, payment, analytics, AI, and other service providers to operate the website, portal, and agreed services.
• Third-party availability, terms, outages, pricing, or limits may affect service delivery.

Domains

• Clients generally own and pay for their domain registration and renewal directly unless a written agreement states otherwise.
• Systemstead may help configure and connect domains, but domain costs are separate unless explicitly included in a written quote.

Website Services

• Website work may include design, development, forms, booking flows, hosting configuration, maintenance, and connected systems as scoped.
• Final ownership, licenses, revisions, hosting, support, and third-party costs should be defined in a signed services agreement.

Automation Services

• Automation can assist intake, routing, summaries, follow-up, and operational visibility.
• Automation should be scoped around approved business workflows and appropriate human oversight.

AI Limitations

• AI output may require human review and may not always be complete, current, accurate, or appropriate.
• Systemstead does not guarantee automated or AI-assisted output will always be error-free. Human judgment remains important.

Public Assistant

• The public assistant provides general information only. It cannot make commitments, publish content, send communications, sign documents, or take action for you.
• Do not provide passwords, payment information, confidential client records, or other sensitive personal information through the public assistant.

Early Access / Beta Features

• Coming Soon, In Development, and Early Access features may change, pause, or never launch.
• An early-access request does not guarantee availability, release date, pricing, acceptance, or final functionality.

Intellectual Property

• Systemstead’s brand, website content, designs, and internal systems remain protected.
• Client content and project-specific ownership should be addressed in a separate signed services agreement.

Client Content

• Clients must have rights to the materials, logos, photos, text, files, domains, and business information they provide.
• Clients remain responsible for the accuracy and legality of their business content.

Availability

• The website and portal may be updated, paused, or unavailable for maintenance, security, provider issues, or operational reasons.
• Systemstead does not guarantee uninterrupted operation through these public terms.

Fees / Pricing Information

• Public pages may describe service categories and invite quote requests, but they do not create fixed public package pricing or self-checkout purchases.
• Final pricing depends on scope, complexity, integrations, usage, custom requirements, ongoing support, taxes, and approved third-party costs.

Payments Later

• Payment methods, invoices, and recurring billing, when offered, are governed by the applicable signed client agreement and invoice or Order Form.
• Do not submit raw card or bank credentials through general forms.

Cancellations and Termination

• A client may request account or service changes, but active project, support, cancellation, refund, and termination terms should be governed by the applicable written agreement.
• Systemstead may suspend or restrict access when needed for security, misuse, legal concerns, nonpayment where applicable, or operational protection.

Support

• AI support intake may be available 24/7 where operational. Human support is generally Monday–Friday, 10:00 AM–7:00 PM Arizona time; weekend human support is best effort unless an agreement says otherwise.
• Support availability, response expectations, and included maintenance should be defined by the applicable service scope or agreement. These public terms do not create an SLA.

Service Agreement Controls

• A signed client agreement and applicable Order Form control the purchased client relationship, including scope, fees, refunds, cancellation, support, data handling, and service-specific terms.

Disclaimers

• The website and portal are provided for general business information, account access, and service coordination.
• Systemstead does not guarantee specific revenue, ranking, conversion, operational, or financial results.

Relationship to Client Agreements

• These public terms govern public-site and portal use. They do not replace or override a signed client agreement.

Changes to Terms

Systemstead may update these terms as the website, portal, providers, services, or legal requirements change.

Contact

Questions about these terms can be sent through the contact page or to support@systemstead.com. Systemstead is operated by Systemstead LLC.